1 Jan, 2018 → by ClaimboUser143057
Terrible experience with Yodle
2
Terrible experience with Yodle. I used their services for one month, then decided that my advertising dollars would be better spent elsewhere. I called to cancel my account several days before my month was up. They put a high-pressure salesman on the phone who became more and more rude, patronizing, and disrespectful. I finally insisted that he cancel my account. He said it was done and hung up on me. Several days later, I see a charge on my credit card for another month's service. I called Yodle customer service and was told that yes, their records indicated I had cancelled, and that they would reverse the charges. That was several days ago, but the charge is still on my account. I have now had to dispute the charges with my bank. I've also filed a complaint with the BBB.