I used to often order from them and had nothing to complain about. But the last two times were terrible and I must confess that I don't want to deal with them anymore. I ordered 45 items and all of them arrived separately. The first arrived one month after I placed the order. So the others took 3 more weeks to be delivered. It's awful. I didn't expect they would have split my order that way. I think they should have warned me before doing so and I would have immediately canceled it. Why? Because I needed everything at once, it was a gift. The second time was terrible too. My item arrived broken. Have been trying to figure out what to do next. When I finish it, it will be my last day of dealing with them.