Update by user Jun 05, 2019 I have reached out to the company two more times to try to resolve the issue. They still refuse and are more concerned with profit than doing the right thing. They had a Quality Control Rep come out and I learned of untruthfulness and deceptive practices from the company during our interaction. Tony DeChristopher, the owner, is dishonest and should not be trusted to do the right. Stay away from this company at ALL costs!! Update by user Jun 02, 2019 Monetary Loss $2,250 not $2 Original review posted by user Jun 02, 2019 There is a reason this company is not BBB accredited. They sold me a product and claimed it did something it was not capable of doing. When I completed some research and contacted the manufacturer they confirmed it was not designed or capable of doing what I was told by the Sales Representative. Tony then tried to sell me a more expensive product to do what the first product was supposed to do. Their rep failed to show up twice on their scheduled date. The day they were to install the new product I had a bad feeling and called the manufacture to ensure it was capable of doing what I was promised. The manufacture again told me that product also could not do what I was promised it could do by Tony. I then had the manufacture rep call Tony where he explained that they tested the product and it was not designed and capable of killing surface mold. Tony continued to send me reviews, not from the manufacturer, trying to convince me that the product could do what he thought it could even after the manufacturer told him it could NOT. Tony has yelled at me twice and hung-up on me twice and was very unprofessional. They refuse to return my money and want to keep $1,300 for free services they provided as an incentive to purchase their product. This company will tell you anything to eel you something and make money. DO NOT USE THEM UNDER ANY CIRCUMSTANCE!!!!