24 Oct, 2019 → by ClaimboUser283928
Terrible customer service that may cost me hundreds of thousands of dollars in 6 days

1

I need a recent copy of my mortgage statement for a house I am closing on in 6 days. I called customer service at Selene 5 times in the past 2.5 weeks requesting a copy of my last mortage statement. They lost my first "documentation request", then after 4 more phone...
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