12 Mar, 2020 → by ClaimboUser41300
Terrible customer service, switch and bait
1
went to purchase item WRX735SDHV AND WAS REFUSED THE PURCHASED.. REP AND MANAGER PRETENDING THE THIRD PARTY CREDIT HUNG UP AND THERE WAS NO CONNECTION, WHEN IN FACT THE COMPANY INFORMED ME THEY NEVER CONTACTED THEM PERIOD! 1 HR 1/2 WE SPENT TRYING TO PURCHASE A DRYER AND A REFRIGERATOR! THEY CLAIM TO KNOW NOTHING, AND TOLD US THEY WERE DOING DELIVERY INVENTORY! REFUSED TO ALLOW PURCHASE! VERY RUDE!! ASKED US TO LEAVE WHEN WE CAUGHT THEM IN SEVERAL LIES! REFUSE TO GIVE THEIR NAMES AND REFUSED TO GIVE US CORPORATE'S NUMBER!OUTRAGED!! HOPE THIS NEVER HAPPENS TO ANYONE ELSE! User's recommendation: never shop here!! or Sears period!! Poor service period!!