19 Feb, 2018 → by ClaimboUser456298
Terrible customer service. Product won’t work

2

I have been trying to restore my files on my new computer for 5 days now. Will not work. Can not even install their software on a Imac. Is that so tough? Can not restore my files, cannot get anything done. They email me without the ability to respond and make you wait on the phone forever. Customer service has been little help and very argumentative. Have not heard back from them for 3 days. Apparently technicians do not work weekends. So NO 24 hour 7 day support. They are great at taking my money not so great at providing service that I paid for. BEWARE
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