Bills were sent to the wrong customer and when I noticed that we were not receiving our monthly statements I asked our account rep to update our information and remove finances charges, due to their error. Rep. assured me this would be taken care and reflect on our next bill. Information was never updated and finances charges never removed. Finally, had to contact customer service to update account. Contacted the account rep. again, and he assured me this was taken care of, yet here we are months later and no resulution. Previous account rep. is no longer with the company and have been passed from Account Rep. to Account Rep., even account manager refused to resolve the issue. We continue to get bogus collection calls about the account and was just recently passed on to another Account Rep that has yet to contact the office. NEVER DO BUSINESS WITH THIS COMPANY. Their promises of improved business is also bogus, we have had 10x's better results with Facebook and Google Adwords.