6 Mar, 2018 → by ClaimboUser374298
Terrible Customer Service and Tickets Way Above Actual Value
1
I bought 2 tickets to a Sound of Music showing. Once I received them, I saw that they were way above the actual price of the tickets which is my first point of contention. At some point, I lost the tickets (must have recycled them accidentally). I contacted Secure Tix in hopes of getting them reissued and they were no help whatsoever. They wouldn't even get me the seller's name so I could contact the seller myself about getting the tickets reissued. In a last ditch effort, I was hoping to have them at least provide me the seat numbers as I had all the other information. They couldn't even provide me that. Don't buy from. Terrible customer service and a huge rip-off. You're better off using another site or Craig's List.