12 May, 2019 → by ClaimboUser83054
Terrible customer service and merchandise in disarray
I was looking for new work shoes at the Shoe Dept store in Smyrna and none of the employees working offered help. They were too busy playing on their phones to bother with customers. I tried looking myself but every box I opened was either empty or had worn shoes in it. After an hour of looking I was frustrated and went to Academy Sports down the road. I had the same sorry customer service experience there but at least there weren't old shoes in the boxes.