I am an agent working with Sherrie Brown a mortgage officer at Hypotec. We too have been put on hold for loan approval, this is now the third lender they are trying to get my customer approved on after saying he was pre-qualified with the first and second lenders. She has promised to call me and update me on the status of the loan which she never does. I always have to reach out to her. She told my customer the only way he could get approved was by getting married, which he did on April 6th and here it is May 14th and still no loan approval. I also had another customer who applied for a loan with Sherrie to which she said she would get back to me. Never received an update for that loan application. This company is a joke. I have been working in the real estate industry since 2007 and this is the worst experience I have had. Please save yourself a lot of time and headache, do not use this company.