26 Jun, 2020 → by ClaimboUser954116
Terrible and confusing payment online DO NOT BUY ONLINE
2
I ordered a blanket which I guess was backordered with my credit card and thought I paid the 59 dollars the day I purchased it online. Little did I know this was going to lead to preauthorizations and 10 day holds on the credit card for 6 weeks with the card saying it was charged then being refunded until the item was shipped. It became really confusing and really annoying. After calling customer service and wasting an hr trying to get through and having the call drop and emailing several times and having to track all the charges on the card to make sure it did not get charged. It was a waste of time and a huge pain in the butt and got a bit confusing. They really should just charge you at point of purchase, it is ridiculous. DON'T BUT FROM THEM .PlPlenty of other places to get pretty baby blankets where they answer the phone. User's recommendation: Do not buy from them.