22 Apr, 2020 → by ClaimboUser284513
Terminating fee
1
A man was going door to door signing people up. He said no termination fees and I signed up for 2 utilities. I changed both services got an increased rate and $198 term fee for both utilities. The guy did everything in his laptop and said no term fees. Talked to their supervisor and he read the fine print "I may be charged" so I'm stuck with it. Rep lied, I'm disabled and blind in 1 eye and I trusted him. I've used 3rd party suppliers for business and personal for years. Never ripped off before. Well I pay or my utilities will be shut off. Stay away from this trip off company.