11 Jul, 2019 → by ClaimboUser112469
Teller servicing drive thru window
4
July 8,2019 I went thru the drive thru to cash/deposit a check from my American Express account ..Teller Jackie looked at it, then looked at me as if I had a stolen check.. she then proceeded to ask me which branch do I usually go to.. 1st insult.. secondly, she asked if that branch usually put a hold on my checks...I then said to Teller Jackie if there was a problem that I could go to another branch.. she then said I had to see if your account was ok..the ultimate insult.. All those things that she had to verify, could have been done discreetly for her.. she's too comfortable in her servicing the public..