Just purchased these 265-4057 shears for my husband for Father's Day and on Saturday we were trying to trim a small bush. He had snipped off six wispy branches and they wouldn't close all the way. After looking at them I can see no reason for them to stop closing. They come within an inch of coming together. They were working perfectly as this was the first time out of the packaging. Needless to say my husband was less than happy with his gift. I'm left trying to replace this piece of garbage and I have a bush that looks like a child tried trimming it. Why do you continue to put out garbage products even after so many people have complained? Why don't you have a valid phone number and website to report these issues listed on your products? Most reputable companies supply all the needed information especially when they claim they have a lifetime warranty. Very Disappointed in YARDWORKS!