I contacted Mr Rooter to install a water line on my refrigerator. First of all he did not have all the parts necessary for installation. Had to leave to pickup parts. Took a long time to return. Upon returning he took a very long time to do this job. The price I was charged over $500 plus seemed a outrageous sum. After he left and my friend took a look at the job, the repairman failed to attach the clamps over the pipes to hold them in position. I noticed that the pipes were beginning to sag. I had to call the customer service and told them the problem. These pipes could have bent and may have caused the pipe to burst causing water damage in my home. I expected better results. This happened on Saturday February 27. Not only was the price high but quality of work was unsatisfactory.