29 Oct, 2020 → by ClaimboUser804338
TCL is not resolving warranty claim on my defective TV

2

TV picture and sound is dead after 8 months. TCL could not repair it. I asked for a replacement and was told my 75 inch model was not in stock. I asked for another model and would pay the difference if necessary. TCL has not resolved this after 30 days of emails back and forth. I am a senior and need a TV in that location. I am pissed! User's recommendation: BE PREPARED TO WAIT 30 DAYS OR MORE IF YOUR TV IS DEFECTIVE.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Tcl you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.