1 Jan, 2018 → by ClaimboUser291618
taxes unfiled still past extension for both personal and business taxes

2

Deeply disappointed in the Liberty Tax Ofc in Plainfield IL (Lincoln Hwy) My 2014 personal AND business taxes were apparently put under extension however come to find out he did not complete either one in the extension period... or anytime in 2015 either for that matter... I had been none the wiser not knowing extensions typically only last 6 months. Had followed up with him and received response in May, he said he would complete in the following month and assuming this was on his radar again I backed off. There is no good reason in his "off-months" he couldn't finish them obviously! Fast forward to February 2016 and he's offered no apology or reason they are still not done... I AM FURIOUS. I have made multiple attempts over the course of 3 weeks to contact him. Not a single phone call. short texts but no followup or appointment... he said he would have someone contact me... nobody did. I gave a date I would be in town to finish them up with signatures... nobody set that appointment either. I called his office girl twice... she also has not called me back to date... I thought he was a "Tax Professional" and I could not be more wrong. No rush on that refund Dave Rocci, thanks for absolutely nothing. Liberty Tax does not take care of their customers. I will spread the word.
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