10-26-11 Ordered month to month web hosting for www.smartover50plan.com Transaction#[protected]/$44.90 I could only afford website on month to month basis. I wanted more information about what was available after website did well, so I spoke to a Chat guy that charged my account for items I asked about and not for. I called once I received email of total $407 charged, 10-28-11, spoke to Nick, who stated that all extra money would be refunded except for $44.90 of original order. Transaction#[protected]/$357.58 10-31-11 called again because my account was overdrawn. Kyym told me that $322 was being refunded in addition to the $61 of extras, but it would take 3-5 days. 11-2-11 checked balance on my account, not only was there NO refund, I was charged an additional $407. A man named Guy put in an Emergency Ticket. He apologized repeatedly, but at that point, the anger and disgust for company was too great. Transaction#[protected]/$407.95 11-2-11 spoke to young woman who's name was not stated, her comment was the charge did not go through, then hung-up. I have three charges against my checking account that total $810.43. This company has no intention on attempting to refund the money at this point.