My mom was bedridden and I personally watched sugar mill pool and spa, come, smoke a cigarette and leave on multiple occasions. They would be here literally five minutes, sometimes they wouldn't even come. Counting on the fact that it was just an elderly woman who was in bed. On top of that, owners wife became involved with personal family business. Completley rude woman. After asking to be paid three months in advance, and paying it, my pool turnrd green. I owe them no money, last visit, he turned off my fuse box to the pool and took the chlorine. Crooks. I am now a happy client of sun coast pool services.