Hi, My name is Elizabeth and I have a complaint against favorwarehouse.com telephone number [protected] located 96 Verdi Street Farmingdale, NY 11735. They promised me that I would receive my merchandise 5/4/07 because I needed it for 5/5/07 and I never received the favors for my nieces communion. I call and call and all I get is an answering machine to leave a message and nobody calls back. I wish they would have just told me they couldn't have it on time instead of lying to me. I am very disappointed with their service and I wish that someone would do something about it. They will continue to take people's money and they don't send the merchandise. They are ruining peoples parties because we count on them when we place our orders and in turn they take our money and don't send any merchandise. The better business bureau needs to know about this.