Jessy, Fortunately VISA was able to assist me in getting my refund from one of your scamster clients. No thanks to SWREG who is more than happy to process the funds and take their cut from their fraudulent customers illegal scams. You people will not answer the pleas for your help through your ticket system. My tickets were ignored and it appears SWREG routinely ignores others tickets also. Just take a look at this thread and you will see that others have had the same problem. In my opinion SWREG cannot be trusted to be a party to any transaction because they accept money from criminals and will not lift a finger to help the victims of their clients crimes. SHAMEFUL American company. SWREG needs to be investigated under the organized crime laws as being a mass facilitator of FRAUD.