Hi, I was due to board a fly from paphos airport to newcastle on 12/6/19 at 19.35 gmt. Flight number tom1365. While passengers were being seated on the plane, a swissport worker drove the entry steps into the plane wing. We sat on the plane for 2 hours while engineers were trying to repair the wing. We were then told we would not be flying and had to stay at a hotel and fly the next day. Myself, husband and two children aged 10 and 5 arrived at the hotel at 3am (cypriot time). We then had a meeting with a tui rep who told us that the plane was beyond repair and we would not be flying home on the 12/6/19 but instead we would be taken to larnaca airport which is 2 hours away from paphos airport where we were meant to by flying from and we would need to board a flight to manchester (baring in mind we live and were supposed to be flying to newcastle) and we would then be taken to newcastle. Then when the time came to depart the hotel to larnaca airport we were then informed that we would be flying to gatwick and then onto newcastle. We did not end up boarding a plane until 00.10 gmt 14/6/19. As you can imagine this caused a lot of stress and upset with our family but there was also passengers that have health issues and require medication. The incident the swissport worker caused resulted in a 30 hour delay and also a 7 hour journey on coach and plane home. I hope you take time to consider this complaint and take appropriate action.