PNR ref no: BEKHMU and SECHQM ( Kuwait to Mangalore and return) Travelocity itinerary no. [protected] Jet Airways Irresponsible response, even after repeated request to Travelocity, failed to follow the instructions provided by airways to claim for refund or least bothered to contact airways for the assistance even after passed 15days from the suspension of jet operations. Each time constant reply stating contact bank for dispute or jet airways is not responding. Jet airways kuwait is responding to email and telephone. Pls go through the screenshot of email correspondence as received from Kuwait office, instructing Travelocity to claim for refund or contact them for assistance.