1 Jan, 2018 → by ClaimboUser200607
“surprise” deposit requirements for 9-year customer
2
PSE has joined the ranks of punishing people who are working hard to pay their bills by asking them to pay even more. I was surprised at the amount of a bill I recently received, and dug deeper to discover they added a security deposit to my bill. Because I paid late a couple of times they say. I'm sure I've paid late a few times over the past nine years, but I've always paid, including the late fees, and my bill is current. Not cool at all for a company who has a monopoly on a necessity to suddenly hit people with surprise deposit requests, and then refuse to budget on it. I'm still fighting it but I want everyone to know how PSE is treating us honest, hard-working people.