1 Jan, 2018 → by ClaimboUser770114
supports irresponsible breeders and censors buyers

3

Puppyfind.com advertises puppies and dogs for sale by what they claim to be reputable and responsible breeders. Unfortunately once you make a purchase through one of their advertisements, Puppyfind.com will NOT allow you to post a rating of your experience with a particular breeder that is unsatisfactory in nature. They will remove the unsatisfactory rating and will NOT contact you for background information. They claim to want to support both the buyer and the seller, however their actions only support the seller. They tried to tell me I did not make a purchase through the vendor. They tried telling me that the seller removed the rating because I never made a purchase. They then tried to say the seller has the option to remove ratings if they are not valid and that they would have contacted me for background or supporting documentation, which they absolutely did NOT DO. They then will try to tell you that your rating was removed because based on your post, it indicates the transaction was made through petfind.com (which is not an active or valide web site domain) or petfinder.com which I had NOT made a purchase through. They (Joanna from Customer Support) has tried every trick in the book to dissuade me from posting a rating, and when she indicated I can post the rating again, the site automatically rejects the attempting with a pop up window that states "oops...you have already rated this seller" - they have my email address that is associated with my Puppyfind.com membership, yet they claim I was not listed as a buyer. They are the WORST excuse for a business I have ever experienced and anyone with similar experiences need to contact anyone and everyone they can to seek shutting them down and saving future customers from similar experiences.
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