12 Jan, 2018 → by ClaimboUser355454
Support Staff with no experience – no support phone number on website.
Be advised, when you call support, you'll speak to someone and explain your issue, then they'll wait on the phone with you for someone on their support team to reply to them. Usually a member of support of a hosting company are staffed with professionals who have experience. I've been on the line for 10 minutes and 9 seconds, I've had to repeat my simple problem 3 times and the incompetent young lady has been quiet for 5 minutes... I asked is she there, she stated rudely " Just hold". If this was godaddy my 500 server error would have been resolved by now because you're always speaking to a support technician. Slow and unprofessional.