12 Jan, 2010 → by ClaimboUser898273
Superpoke! Pets/Slide
Customer service with Slide is horrible. As large as this company is it only has 6 customer service reps. Ran a contest stating that no gold could be used(gold meaning real money transactions for a virtual game that can be accessed thru Myspace and Facebook) and was giving gold and coins as a reward to the winners. The game consisted of planting dinasaur seeds in the garden that takes at least if not more than 24 hours to grow the item. Within several hours the contest was stopped because the, I believe it was 7 winners had already been chosen. They used a gold fertilizer that speeds up the growing action of they seeds. Gols was used. This contest was opened to all users and plainly stated that it would be fair to all individuals because no gold products would be allowed. They also charge people for items they did not receive and others have complained about gold items that the did buy had dissapeared from their inventory. T-shirts were also sold to customers and after paying their money the shirts were not delivered. Slide stated that they contract a company to do this and that company closed down. Slide would not and will not refund the money to these customers who bought the shirts. I am so peeved at this app that if I knew how to sell my gold items that I have purchased using paypal I would sale out and quit.