26 Apr, 2019 → by ClaimboUser211780
sunbeam 1000 watt microwave
1
Dear Sunbeam. You need to improve two areas, the electronics and the tendancy for rust on the creases and opening around the door. I am on my 3rd unit, and all have been defective in less than a year. I returned two before this last one. The first one just quit working, the last one caught fire in the electronic area and I was standing next to it and managed to stop it before it blew up. I could have been severely injured or killed, so a law suit was avoided. The first day I used this 3rd unit, I noticed power surges that made the lights flicker, never had that before. I feel it is dangerous to keep this unit, and just this week, the power level went down several times. and this unit does not let me to lower the power as it is supposed to do when I need to. It is definately defective. I am 66 and not able to keep returning the unit constantly. Please replace my unit with an upgraded version if you make one. I always use white in color. A better unit is preferred. I have never been able to afford a more expensive unit that cost more than the Walmart price of $69. My name and address is Charlotte Murphy at 11546 Cookeville Boatdock Rd, Baxter tn 38544. Phone [protected]