1 Jan, 2018 → by ClaimboUser356331
sun glasses
1
I purchased a pair of prada sunglasses on the 19/5/2018 cost €161.40 I have no contact with Granoptic tried numerous ways of contacting them to no reply I don't know what to do know my email is [protected]@gmail.com order number 592945. I ordered this product on the 19 of may 2018 they said they would be delivered in 11 days it has been a lot longer than that now I have tried calling them left messages on there Facebook page and Facebook messages also tried emailing them through the complaints email and have had no answer they took the money straight away when call there customer service number it just cuts off and says email us I've also sent texts to there number in both English and Spanish still no answer please help as these we're bought for me as a birthday present and I cannot afford to loose this money Many thanks Wesley