6 Jun, 2019 → by ClaimboUser981582
Summer shoes
So most women buy numerous shoes and sandals are exclusively for the summer. I purchased a pair of sandals last year from soft surroundings and wore them 2 times last summer and 1 time this summer on the 3rd wear they broke. I called and originally they said I wuld have to mail them back to them within the year which was 2 days away. I said can they be postmarked. She said no we have to have them in our possession. Then I said can I speak with a supervisor that seems unreasonable. Then she came back and said that on a pair of $100 sandals with little wear they would only give me a $20 credit. They said there new policy is return in 60 days....WTF I told the person the shoes are summer shoes only wore them 3 times the sole is sole is still new. she said that is all they could do.