This is the worst company that I have ever dealt with. Their staff is incompetent and you never get the answers to the questions that you ask. I now wish I had never allowed the sales person in my home. during that time they sit with you and explain everything. You sign the papers after hearing one thing from the sales person and what the fine print actually says. I still pay vector security company despite not using their service anymore. I went through another company so I have to pay for security that's not even utilized. Please STAY AWAY from this SCAM of a company