I had initially subscribed for this Magzter last year. However, I did not get access to your magazines. I had written mails to Magzter's office but no response. This year as renewal of their service, an amount of Rs. 976.01 charged to my credit card ending 7585 Visa on 28th September 2019. Email id [protected]@gmail.com. However, the transaction does not show in Purchases. I am also unable to access any magazine. It is as if I have not subscribed at all, though the amount has been charged to my credit card.