AS/00070/PTA/14 Jun 27, 2014 Director Karachi Zone P T A Karachi Customer Service Dept U-fone Karachi Sub : frequent basis face message sending failed even my package not fulfilled or utilized Dear Sir I want to drawn the attention of problem I faced many times but all the times I ignored but yesterday evening when sending sms sales promotion to U-fone, Mobilink net work than 4 times message return un-delivered but my simple question why it happening when my 603 ( 14 days package for sending 10, 000 sms ) still active and not utilized fully than what reason I facing this problem due to u-fone management or PTA wish or permission lets decide first and resolve. Make sure in future such problem never repeat again, U-fone have always problem to give timely reply and no one better than u-fone to waste & kill precious times when they people are speechless or have no reply than remain DUMP DEAF & BLIND, than shameless u-fone doing this what PTA is doing protecting consumer interest or protection u-fone? I never faced any time message sending failed when getting balance thru easy load? U-fone greedy and selfish management only remember only those thing in which they have interest or protect such as getting advance balance of Rs. 30, getting new tone, activate another service or package, but have double pain on which part of body when they suppose to giving timely reply, than they act as lazy and negligence which irk consumers, than who will protect consumers interest & fight for their rights. Thanking You Yours faithfully ( Ashfaq Sharif )