I have never used this product before and I started using the shampoo and conditioner around November 20, 2018. My hair is now falling out, I have a receding hairline now, my whole head and neck itches and I have lil red itchy bumps on my head!! My head started itching like 2 weeks ago every now and then but it itches like crazy now! I am going to be contacting a personal injury attorney in California if anyone is interested! This is ridiculous and has to stop now! I can’t even wear my hair up cuz my forehead looks huge!!!!