Bought a Rav4. Driving home, after 8 miles, ran out of gas, luckily by a gas station. Put in $27 of gas. Called salesman next day. Come in and I will fill it. We live 56 miles, round-trip plus tolls, so this was absurd. Long story short, over a year and they did not pay. Customer service manager told me he would fill it next time we can for oil change. Never did. Salesman said he would search their records and show me that they had filled it. Never produced records. I lost all faith in their honestly. I said to mail me a check. They said they couldn't. All over $27 . It is not the money, it is the principle. Kicker is the Subaru we traded in was smoking oil,common to this vintage. 10 years old. Guy from Crestmont who looked at car to value the trade-in remarked that this was a common issue. The owner wants me to now pay for the head gasket job and then he will give me the gas!! They knew it needed head gasket when they checked it out. Besides, I would think a 10 year old car would be wholesaled out as it. He never fixed the head gasket. Dishonest people. Because of this, we bough a car for our son 3 weeks ago. NOT FROM CRESTMONT!! Lost a customer of $27