1 Jan, 2018 → by ClaimboUser81140
Stove Installation
*SOLVED
2
Ordered a stove to be installed in January, 2010 from Home Everything. Home Everything arranged for shipping and install with AM Home Delivery and there the trouble began. The AM Home Delivery "Installers" damaged the counter top by not unscrewing the old stove from the counter top (basic task) and tearing part of the counter top up so all of the counter top needs to be replaced ($1, 350). A call to Home Everything resulted in a contact with someone who contacted the trucking company and was not able to get them to reply to her. Multiple emails from January to November of 2010 with AM Home Delivery resulted in an offer of $200 "take it or leave it". I contacted a lawyer and in order to avoid further legal fees settled for the $675 AM Home Delivery offered after I "left" the $200 offer. None of the damage was my fault yet AM Home Delivery did nothing except stonewall me and claim they were not at fault. Home Everything did nothing to help it out except bemoan the fact that they could not get an reply to their emails from AM Home Delivery and eventually would not respond to my emails. My only recourse now it to warn others of the sleazy way they both do business. I will never do business with either again and caution others to beware because a purchase through Home Everything and a delivery and install in California uses AM Trucking. Spare yourself the irritation and money. Claudia Johansen