15 Jan, 2016 → by ClaimboUser320047
Stone Mountain Toyota won’t leave their chairs to sell a car

1

Showed up at around 6PM (they're open til 8pm) 1/144/16 to look at a new Rav 4 to replace our OLD Rav 4; pulled up right in front of the front door. No one came out to greet us or show us around. We found some cars on our own but they were all "special cars" that had dealer add-ons adding about $2K to the price we wanted. No sales person showed up. We looked around and waited for around 15 minutes, then we lost patence and left - but not before ducking into the office where there were staff sitting around doing nothing and a woman was messing around with fruit baskets. We told the very large manager that we had been there and were leaving and his only excuse was that he "didn't know" we were there - despite the fact that we had parked no more than 10 feet from their front door. We had driven especially to Stone Mountain Toyota because they are where we get the car serviced and we felt some kind of mistaken misplaced loyalty to them. They must be doing real well if they can slag off $25K in business.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Stone Mountain Toyota you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.