1 Aug, 2019 → by ClaimboUser911917
stolen your money on attendance
1
We have booked the car and the extra cover insurance by booking.com and when we arrive at the desk for getting the car the attendant told us that we must buy the extra cover insurance and pay 260 euros for that saying that we didn't have the international frive license. But we had already paid for the insurance and they obligated we pay more 260 euros for renting the car. Stolen our money. If you put your business in an web site of rental cars, we customer are not obligated to know about that. Never choosen this company anymore. STOLEN our money and the other people that came on the desk with the reservation already done. The attendants were very arrogants as well. Better pay more and booked with a big company.