1 Jan, 2018 → by ClaimboUser723006
Still taking money out of my bank account

3

Back in October of 2010, 3 months after my husband passed away, I joined Curves in Fort Atkinson. I also delivered Newspapers during the night. Had good results, but by February of 2011, I stopped going because of depression and pure exhaustion. I had signed a contract stating that if I stopped going, that they would charge me for a full year. I agreed to that. So at the end of that year, Oct 2011, I threw all my curves paperwork away. Fast forward to today. March 2013. I am going over my insurance deductions from my bank account, I have several small ones, all under $30 each. Imagine my surprise when I realized that Curves owned by Leanne Lehmann, was still taking money out of my bank account!!! One year and five months later, plus the original year!! At $29 a hit, that is $493 that was taken from me for that extra 1yr and 5 months. $493 extra taken away from me. A widow. I could not believe that Leanne would do such a thing. She had told me over and over how if I went to any other Curves, she would know by my scan keychain, and she would have to split my monthly payment with the other Curves owners, whether it was in WI or in Florida when I went to see my brother. I didn't use it anywhere else, not once. She knew with her computer that I had not signed into ANY Curves since I stopped signing into hers. I contacted the Corporate Curves Website to cancel and complain. There isn't anywhere on their website as to how to cancel. Although at one point it said to contact the Curves owner where I signed up. They said that they would forward the emails(2) and have the owner/Leanne get in touch with me. She did. On a piece of legal pad paper, not even an official letterhead, and stated that I signed the contract stating that unless I cancel the membership, she would continue to charge my account. I also went on her curves site, and told her to cancel my account. I cannot believe that such a wonderful company, with such a great program, would allow their owners to find ways to continue to steal from customers bank accounts way beyond when a customer stops going. If she is doing this to me, how many other women is she doing this to? She may have a legal leg to stand on, but morally, she is a corrupt business woman. She is able to check her memberships at any time and she knows that she is taking money from me, knowing full well that I am not attending any Curves in the nation! I am really disappointed in the Corporate Curves for not having something in place to prevent "Owners" from making such horrible financial practices. I am disappointed most in Leanne. I thought that she was a good person, and now I know that she is not. I would never steal from one of my customers in my own personal business. And that she is allowed to do so, "legally" is way beyond my personal comprehension. My fear is that she is going to continue to take money out of my account, even though she knows I am angry with her underhanded business practices. She did not tell me how to cancel, according to the hoops she wants me to jump through. Based on principles, and Leanne's lack there of. I am just sick that she would use me to help make her Curves building mortgage payments. I am just sick that she used me, period. Now I understand why she would cut down all the other Curves in the surrounding areas, she was just trying to make herself feel better. That in itself should have told me how she was as a person. I should have known better. I will never join Curves again, nationwide, ever.
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