Twice I have purchased from Jafrum. The first time I had to return the product because of bad fit and it took awhile but I did get my refund. But I also had to pay for shipping to return the product so in a sense, it cost me money to find out their product was no good. Unfortunately I gave them a second chance and I recently bought a Helmet from them that again did not fit right and was not as advertised so I had to return the product again. The Helmet cost me $44.95 with free shipping. But it cost me $28.00 for the return shipping so again it cost me to find out the product is worthless. Only this time it has been over 2 months since I returned the helmet with all the paperwork they instructed me to use to return it and I have not gotten any refund of my $44.95 for the helmet. So as it is, I am out $72.95. A complete rip off this time. Still have never received my refund and seem to have no way to contact Jafrum in any way. I have tried to use the emails they sent me concerning my refund instructions and do not get any reply of any kind. Only get an answering machine when I try to call and no one ever returns my calls. The web page is no longer available so I can only assume they have just flat out ripped me off. I hope there is a law suit against them from one or more of the Attorney Generals in this country.