Perhaps the worst "insurance" company. Ever. I dealt with an "professional" named Robin Friedman who's the "liaison" between consumer and her clients, in my case a rather shabby "company" named Lawson Excavating. Just how professional are they? They run the business (and boy, do we mean business) out of the owner's house at 2825 Washington Blvd, McKeesport, PA 15133. I had to threaten Fräulein Freidman with a lawsuit against her and the hoodlums who run the "company" for damage done to my car. Finally, after emails and threats, Fräulein paid my claim. Stay away from Fräulein. User's recommendation: STAY AWAY.