18 Feb, 2020 → by ClaimboUser273463
Steer clear!
1
Brandsmart really needs to get their stuff together! I ordered a new fridge on their website on the 12th. I never got an email confirmation so I called them and they said it was all set and would be delivered on the 19th, which is the day we choose. 10 oclock this morning I get a voicemail telling me it would be delivered tomorrow between 7-10. Then at 4:30 I get a voicemail saying they are sorry but they dont have the fridge and that because its discontinued Im out of luck. They then tried to sell me on one thats not as nice and a different finish. Best part is the website still states they have the one I bought for sale. Its not that hard to manage inventory better than this!