4 Feb, 2020 → by ClaimboUser727332
Stay AWAY! Poor Customer Service!!
Spend 100k on a high end pool, builder used Pentiar Products, their system breaks within months and their warranty/customer service has an attitude, "like dear you call us" will find every opportunity to not perform warranty replacements. They have my install dates of my equipment, which entail 3pumps, 2 heaters, salt, filter Easytouch control auto valves, 3 led bubblers, 3 led pool lights, spa side remotes, screen logic system. Spa side remote went out 2 months after warranty and they refused to assist in any way! Best was to deal with arrogant companies like that is to stop buying $$$$! No consumers, lets see how long they last!