18 Apr, 2012 → by ClaimboUser759870
Stay away from this Dr and wife team!!!
Please be careful of this dentist. the office uses questionable billing practices. I had my dental work done for a year with Center for Dentistry and continually asked the billing receptionist to confirm with my insurance company that they would cover my cleanings, cavity fillings etc. Every time we discussed this they would say that they would call my insurance provider and then call me back. Every time they would call me back and say that my provider would cover the treatment. Surprise, surprise now at the end of the year I'm receiving bills from them as my insurance as they didn't cover the treatment. They state they didn't know the policy was exceeded however I COMPLETELY disagree as they have records of all my treatments that clearly would show them I have exceeded my benefits..this is simply a bait and switch type tactic..you can't return a service so they state my insurance will cover it and then send out a bill to their patients as they know I have no recourse..so long story short I'm switching dentists. Very pushy sales by the doctor, When his wife got involved she talks to you like she is better then you and you are to refer to her as Mrs Henley... well Mrs Henley I am finding a new dentist... I should have read all the reviews about this practice before I went there.. look a his BBB listing for starters....