I purchased several items from EricDress on January 2nd, 2016. I received a payment confirmation email but there was no tracking number. Two weeks ago I received some items but was very disappointed with the quality. I went to their website, found their email address and sent them a message for instructions on returns. I received no reply and it is now February 4th, 2016! And I have not received the other items yet. I have tried to contact them many times but they completely ignore me. So I contacted PayPal and have opened a dispute. And then I finally received a message from EricDress. But the message meant no sense since it only stated that I need to contact them in order to receive the return address. Why didn't they include it in their reply? What a ridiculous company! The lack of customer service is absolutely disgusting.