I should have stayed away when the owner of the company said the following inside my home "Don't look at the all negative reviews online, you can't control everything". We ended up using Craig Van Lines for a couple reasons. They were local and they have been in business for three generations. I'll start prior to moving day. Fred Craig (one of the owners) is almost impossible to get ahold of. Not only that, when items were damaged (i'll get into more detail later) they were on vacation and would not handle any claims. Once the movers arrived, it took them 12 hours to load my house ( I unloaded it with 4 guys in 7 hours). They were extremely inefficient. Once the truck was loaded, they were going to call me within 1 hour of delivery. I never received a phone call, instead had to call myself. Now, prior to unloading the driver informed me that my bill would be $4900.00 rather than $3,700 due to weight. I refused to sign and the driver called the office. The movers were then cleared to unload (so I guess they couldn't scam me for another 1k). Two weeks later, upon unloading my storage unit, they had destroyed a 2.5k dollar oven and 2k dollar entertainment center. When I contacted them, they were on vacation and informed me to wait until they got back. I insisted someone help me. Leslie Craig (one of the owners , I'm assuming) was so displeased that I bothered her on vacation, she kindly sent me email that said "take it up with your homeowners insurance". This was the worst business transaction I've EVER had in 37 years........