We had the same issue.. were given a quote of $200 and in the end the bill was well over $500 and when i asked why were we not called about the bill increase, we were told the owner does not have time to call customers. When I said it is the law, the family just laughed. Months later, when we got the bike back, it ran worse than when we brought it to them. We ended up taking it somewhere. They place is so crooked. Cash only, well lets see what happens with the IRS, yes they were reported and was told of the practice.