I've been a player of this game for over 4 years, and recently reinstalled it only to find out I lost the majority of the characters and upgrades. Granted, the social media account I had was compromised and the data that was connected to it, however I also had my data linked to Google games as well at the time. I have tried countless times to have this issue resolved only to be spoken rudely to most of the time, or I simply couldn't get an answer. After I sunk about $100 into it, I expected some sort of solution or compromise but no. By far the worst game company, right next EA.