1 Jan, 2018 → by ClaimboUser929510
spare parts change delay in spite of my car is in warranty time
1
Im from egypt, my car is 301 model 2016. Now it is 39000 km and it is still in warranty. During the regular maintenance of 40000km.in soudi group (one of new agent's centers mansour in egypt). They declared that there is a problem in front suspension system & they promise to change within three days. Based on email request (as they claim) sent from saoudi center to mansour group to approve the suspension system changing That was about 2/6/2018, now it is two weeks later without any news. With unexplained delay. May it to skip their responsibility? My email is [protected]@yahoo.com Car body number 504018