Update by user Jun 03, 2014 OOPS! I wrote the wrong company name!!!!! please discard this review it is not accurate! I tried to remove the review but the company does not allow it for some reason spa crafters is not the place i was talking about, I will try to email the company for removal again. thankyou Clark willington Original review posted by user May 22, 2014 Spa Crafters is a scam and the worst part is that they hire criminals! I live in a upscale community and we always do background checks on the people who come into our home, I had a spa deliverd to my home I had it installed inside my house and three men who first gave me the names of Jason, Big"obviously not his real name" and Randy I explained to them that I wouldn't let them in without holding their Ids and they all agreed and The guy named Randy didn't even have a real id anyway I do a quick criminal BG check and I was stunned and horrified with what came up! The large black man who went by big had charges such as drug possession with intent to sale, theft, and other petty crimes. Jason I could not find any but Randy had several charges ranging from assault with a deadly weapon, armed Robery, unlawful restraint ,gun charges and drug charges!!! I was horrified! I specifically asked the manager Kelly if they did BG checks he said yes of course and obviously lied! I have a new born baby and live in a million dollar home and I can't believe this company would put me and my family at risk by having criminals come in my home! Not to mention all the other problems they have me! I also found out that randy the criminal who did the wiring is not even an electrition yet I was led to believe he was!!! I will never use them again and I wish I could return the crapy spa that was suppose to be the best!